June 24, 2016 PCMH0

What our clients are saying…

We see our clients as partners and believe in working together in an open and collaborative way.

Kirt Caton, MD, Medical Director at Select Health – Charleston, SC

Kirt-Caton-MD2“Jennifer and I worked together for 7 years at Palmetto Primary Care Physicians. She’s a wealth of information, easy to work with, and enabled me to streamline my practice while meeting standards.”


Steve Bailes, MD, Westgate Family Physicians – Spartanburg, SC

bailes“One of the most difficult parts of practicing medicine today is actually not just providing good care to our patients, it is staying abreast with quality measures, special requirements from payers, data mining, and the like. Today, especially in any type of primary care, it will be crucial that physicians learn to meet some of these quality measures and also take a hard look at their practices for weak areas. Like many of you, we felt like we were drowning attempting this. Jennifer O’Donnell came to our rescue. I can honestly say, I have never met anyone more gifted to helping physicians and hospitals accomplish these difficult tasks. We are well on our way to be certified as a patient center medical home, a task that quite honestly we would probably never accomplish without Jennifer. We have also been able to begin to set and meet quality measures that not only will help us with demands of payers and ultimately with how we are reimbursed for our services, but more importantly, and I say this sincerely, it is making us better doctors in some of these quality areas. Jennifer is absolutely invaluable to any physician or group that finds themselves lost or at a standstill with becoming a Patient Centered Medical Home or with meeting NCQA measures.”

Leslie Scarbary, RN, Family Health Center – Macon, GA

“Family Health Center is a Family Medicine Residency program which recently received recognition as a Patient Centered Medical Home-Level 3. As the Assistant Director, I worked closely with our coach, Jennifer O’Donnell, who was the most important component of our journey. Jennifer has a wealth of knowledge and experience as a coach. She coached and mentored us through the certification process, assisted us with meeting standards, and pushed us when we felt overwhelmed. Jennifer O’Donnell took a family medicine residency program from a point in time of not knowing how to attain certification to the highest level of recognition, Level 3.”

William E. Olmstead, MPA, Adjunct Professor – Medical University of South Carolina

“Jennifer O’Donnell, MHA has been, and continues to be, a guest lecturer in my Masters in Health Care Administration classes at the Medical University of South Carolina (MUSC). Jennifer has “given back” to countless students over the past several years. She is indeed a poised and polished speaker, who has the very rare ability to take a complicated subject and make it understandable.

Jennifer is extremely knowledgeable and fully committed to health care. Her drive and enthusiasm is evident in her speech, and therefore she is a tremendous role model for all of our students. In my opinion, helping someone achieve their own success is the most rewarding thing you can do. Jennifer has helped so many students with her outstanding speaking ability.”